Tweet Last week, while I was in London on work, I had to stand around for over an hour outside a client’s office building, in the cursed cold weather, waiting for my colleague to show up. I could only enter the office with him as he was the one with access to the building [...]
[ Dec 29, 12 ]
Tweet It must have been around a decade ago when I first received a ‘text alert’ from a bank on my mobile phone. My bank had let me register my mobile phone number with them for this and once they activated it, I started receiving text alerts after every credit card transaction I made. [...]
[ Oct 13, 12 ]
Tweet All this Business Process Management talk is getting boring. And clichéd. Blogs. Forums. Communities. White papers. Analyst calls. Product vendor presentations. Webinars. Analyst events. One-on-one meetings. Gardens. Roof tops. Tweet
[ Jul 10, 12 ]
Tweet Very thought provoking question on the ebizQ forum today: “What is the biggest barrier to companies starting a BPM project?” Tweet
[ Jun 29, 12 ]
Tweet Even as the enterprise IT landscape evolved over the past decades, markets, economy, and technology forces have affected key considerations that dominate and influence annual IT budgets. The nature and the unique mix of these forces, in any given year, have correspondingly triggered a rather unique set of influencers shaping IT budgets. We [...]
[ May 21, 12 ]
Tweet It is about to become something of the past. That’s sad because it really is something from the future. Tweet
[ Dec 13, 11 ]
Tweet A little more than a fortnight ago, I had bounced a few thoughts about how BPM should not merely be about automation but should instead be about unlocking competitive advantage. Tweet
[ Feb 9, 11 ]
Tweet 2010 was a good year for BPM – more firms took to BPM, while many firms already using BPM set off to unlock more value from BPM; most top vendors posted another year of great growth; overall BPM visibility increased significantly and it is gradually becoming less of a concept understood only by few [...]
[ Jan 2, 11 ]
Categories: BPM
Tweet Scott just made this seemingly peripheral observation on BPM products in his post about how design is going to matter in BPM this decade and puts forth a rather strong argument in favour of better design. Tweet
[ Feb 23, 10 ]
Tweet The news has really created quite a buzz and almost everyone who is following BPM is excited about this announcement. Tweet
[ Dec 17, 09 ]
Tweet The recession may have started to ease up, but the pressure on CEOs to get more competitive and drive growth will continue. Alongside that, the need to keep a closer watch on expenditure is likely to also continue for sometime. This is particularly true about IT investments – something that took quite a big [...]
[ Dec 5, 09 ]
Tweet SAP’s Gravity demo is indicative of what is likely to happen to collaborative activities in process discovery. Not that no one has thought of it before – most every BPM vendor offering a cloud version has already introduced feature elements of social networking. Tweet
[ Sep 16, 09 ]
Categories: BPM, CRM
Tweet Updated. A few weeks back, this post of Dr.Natalie provoked several threads of thought on the growing influence of Social Media in business. Besides the obvious benefits of Social Media in Marketing, the biggest benefit from applying Social Media in business is arguably from the customer service function. Tweet
[ Aug 10, 09 ]
Tweet Many BPM product vendors have announced impressive results and as Scott Francis mentions in this post, BPM companies have really started to crow about their growth despite the recession. Tweet
[ Aug 1, 09 ]
Tweet Cutting cost is no more an option. It is a must-do that is high on the priority of every organization that wants to survive this slowdown. Tweet
[ Mar 9, 09 ]
Tweet There is an exercise common to IT service companies that is so very critical that its importance can never be over-emphasised. It brings together the best effort of people from different departments, different roles, different levels and can make a big difference to the course an organization takes. Tweet
[ Sep 17, 08 ]
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