If Customer On-boarding is as important as everyone claims it to be, how come it is usually such a mess?
I was at PegaWorld 2013 at Orlando, Florida - it turned out to be a great event showcasing the kind of success BPM initiatives should really be chasing...
Is the heightened interest in BPM only a temporary phase driven by compulsion to cut costs? What is the future of BPM?
To achieve significant returns from BPM investments, the role of the CEO & Top Management must go beyond approving a budget
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