• Last week I'd written on how having a well thought-out change mgt program is critical for BPM success. As a first step, a BPM program has to overcome what I’d like to call BPM Inertia.  Defn. of Inertia from Physics  – The tendency of a body to preserve its state of rest or of uniform motion, unless acted upon by an external force.

    BPM Inertia therefore, could be defined as the tendency of a person, group or community in an organization, to preserve their current way of performing duties & activities & resisting change demanded from a BPM initiative, unless acted upon by a strong & persistent change management program.

    Bottomline: it's important to involve ‘people’. Some good resources are available in comments of the original article. Here are more from a post by the astute Elise Olding.

    - #
  • Michael Vizard says in his article, The Trouble with IT isn’t Really IT, “….In reality, IT is little more than a reflection of the business it supports. If the IT department is a mess, it's likely because the business it is trying to support is an even bigger mess.” Very interesting thought – and with BPM and process improvement projects, biz could perhaps find good help to get less messy. This article is especially interesting since BPM itself brings up debates and discussions on Business-IT alignments, gaps, participation and so on.  EbizQ’s latest discussion has generated a lot of interesting perspectives about who should be leading BPM initiatives – Biz or IT. Another great read is Ann Alls article – the one that actually led me to the above – discussing if  The CIO is the Right Person to Champion Process Improvements.

    - #
  •  

    A ‘life-changing’ event that occurred sometime late February has beamed me to CT, and has had me completely off my blog, practically cutting me off from all my friends on Twitter and in general the #bpm fraternity. The event? A BPM project!

    So now you know it wasn’t just to me that it was a life-changing event!

    BPM Rocks!

    - #

#BPM Agility, Change, Breakfast, Lunch & Dinner

Categories: BPM, Business, IT Industry
#BPM Agility, Change, Breakfast, Lunch & Dinner
 

BPM Change – Getting Colleagues to Come Along

Categories: BPM, Business
BPM Change – Getting Colleagues to Come Along
  Organizational change in any form, evokes much the same feeling you have when you are on a diving board looking down at the cold water below. Although you know it will all be fine in under 20 seconds after you’ve left the board, for the 20 seconds before that actually happens though, you display [...]

The Big Wave Goodbye…

Categories: BPM, News
The Big Wave Goodbye…
  It is about to become something of the past. That’s sad because it really is something from the future.

Cutting A Deal

Categories: Business, IT Industry, Uncategorized
Cutting A Deal
  Here is a video that leaves very little to be said about a rather painful aspect of the vendor-customer relationship.

Metrics Can Mean Everything. Or Nothing.

Categories: BPM, Business, Performance Management
Metrics Can Mean Everything. Or Nothing.
  During a long weekend last year, a group of friends and I headed to a small  sea-side town around 100 miles from Bombay. Enroute, we stopped at a small hotel for refreshments – a franchisee of a reasonably well known restaurant chain in India. However considering it was along a highway, although a busy [...]

Recentcomments

Like toLinkup?

View Jaisundar V's profile on LinkedIn

Copyright

Creative Commons License
This work is licensed under a Creative Commons Attribution-Share Alike 3.0 Unported License.