Tweet When we are at the receiving end of poor customer service, it unfailingly ticks us off. Tweet
[ Feb 27, 13 ]
Tweet It has been a boring pattern for all of Mankind’s history that was ever recorded. Or, for that matter, not recorded. And you’d surely have noticed it yourself if you are from a big family and/or have a large circle of friends from different age-groups. Tweet
[ Jan 19, 13 ]
Tweet Last week, while I was in London on work, I had to stand around for over an hour outside a client’s office building, in the cursed cold weather, waiting for my colleague to show up. I could only enter the office with him as he was the one with access to the building [...]
[ Dec 29, 12 ]
Tweet One of the recurring themes in product demos in the recent past is that all too familiar spiel about being “technology for business”. To be sure, this T for B angle is a really good thing and all that. But it’s a problem when vendors lay that out freely and happily without having [...]
[ Dec 19, 12 ]
Tweet To me it seems that with the onset of ‘Social Media’, the bigger theme of a ‘Social Paradigm’, and the associated chatter these have generated, has driven all of us into some kind of a ‘me-too’ mode. Almost everyone in the industry – you and me included – has a point of view. [...]
[ Aug 25, 12 ]
Tweet All this Business Process Management talk is getting boring. And clichéd. Blogs. Forums. Communities. White papers. Analyst calls. Product vendor presentations. Webinars. Analyst events. One-on-one meetings. Gardens. Roof tops. Tweet
[ Jul 10, 12 ]
Tweet Even as the enterprise IT landscape evolved over the past decades, markets, economy, and technology forces have affected key considerations that dominate and influence annual IT budgets. The nature and the unique mix of these forces, in any given year, have correspondingly triggered a rather unique set of influencers shaping IT budgets. We [...]
[ May 21, 12 ]
Tweet Here is a video that leaves very little to be said about a rather painful aspect of the vendor-customer relationship. Tweet
[ Oct 6, 11 ]
Tweet So, that BPM product demo excited you? The vendor demonstration of agile features may well have made your mouth water. You now think your investment in BPM licenses will make your firm agile. Tweet
[ Apr 14, 11 ]
Tweet I read this rather interesting piece on Knowledge@Wharton, titled Is Business-centric Social Networking a Revolution — or a Ruse? The Article discusses Social Networking adoption in the enterprise. Tweet
[ Mar 14, 11 ]
Tweet To me, if there is only one striking difference between a BPM solution and a conventionally developed application, then it is the opportunity to unlock hidden potential for improvements. Tweet
[ Mar 11, 11 ]
Tweet A little more than a fortnight ago, I had bounced a few thoughts about how BPM should not merely be about automation but should instead be about unlocking competitive advantage. Tweet
[ Feb 9, 11 ]
Tweet BPM should be about exercising and asserting your firms business priorities, along its lines of control. Especially lines at the top and the bottom. Tweet
[ Jan 13, 11 ]
Tweet 2010 was a good year for BPM – more firms took to BPM, while many firms already using BPM set off to unlock more value from BPM; most top vendors posted another year of great growth; overall BPM visibility increased significantly and it is gradually becoming less of a concept understood only by few [...]
[ Jan 2, 11 ]
Tweet An article from BNet that I had come across few months ago presented findings from a Nielson survey on how Social Media networks like Facebook, Twitter, LinkedIn etc broke down by age. The data was very interesting because the more active users – comprising of over two thirds of the total number users – [...]
[ Jun 7, 10 ]
Tweet The news has really created quite a buzz and almost everyone who is following BPM is excited about this announcement. Tweet
[ Dec 17, 09 ]
Tweet The recession may have started to ease up, but the pressure on CEOs to get more competitive and drive growth will continue. Alongside that, the need to keep a closer watch on expenditure is likely to also continue for sometime. This is particularly true about IT investments – something that took quite a big [...]
[ Dec 5, 09 ]
Tweet This years IBM event – Software Universe – was bigger with record participation of over 2500 and over 300 certifications as claimed by an official tweet from IBM (IBM also uses the occasion to offer certifications to interested software pros.) Tweet
[ Nov 9, 09 ]
Tweet Even as we begin to hear about the easing up of the recessionary phase, it is not difficult to see that things are not going to be the same as they were before. Tweet
[ Sep 25, 09 ]
Recentcomments