So, that BPM product demo excited you? The vendor demonstration of agile features may well have made your mouth water. You now think your investment in BPM licenses will make your firm agile. Well, sorry to be the one to break it to you, but it may not. Maybe you should think again. Sure, BPM can give the power of agility to organizations. But let’s face it, it’s really not BPM that’s going to get you there. No. It…
Browsing Category BPM
Business Process Management is slowly becoming a must have.
Growing Out of Social Media Misconceptions
I read this rather interesting piece on Knowledge@Wharton, titled Is Business-centric Social Networking a Revolution — or a Ruse? The Article discusses Social Networking adoption in the enterprise. Overall it is a pretty interesting read, and the article quotes IDC research that predicts that “the global market for social platforms will jump from $630 million in 2011 to $1.86 billion by 2014.” I don’t know about you, but to me it is a huge surprise. The market is actually…
Are You Letting Good get in the way of Better?
To me, if there is only one striking difference between a BPM solution and a conventionally developed application, then it is the opportunity to unlock hidden potential for improvements. Many organizations at the crossroads of a decision do overlook this aspect and decide against BPM. I have come across a few in the past. Reasons, however, maybe attributed to high license costs or other such considerations. Of course, while this may well be true, the question I often ask…
Long and Winding Road?
I read Neil Ward-Dutton’s post yesterday and burst out laughing. No, don’t get me wrong it is a great post, but the reason for my reaction was that it reminded me of this video I will share with you in just a moment. Neil’s point is so true. The post talks about the scepticism creeping in to the value promised by BPM, because if there is so much tom-tom about what it can do, where are the droves of exhilarated…
Time to Get Cracking With BPM
A little more than a fortnight ago, I had bounced a few thoughts about how BPM should not merely be about automation but should instead be about unlocking competitive advantage. I had taken an example of two firms in a quest for competitive advantage implementing packaged software; and discussed whether they would find a definitive edge over each other even if they both choose the same software products. If they both got on the BPM bus, there could in fact…
Enable, Empower, Improve, Unlock: Your #bpm Mantra!
BPM should be about exercising and asserting your firms business priorities, along its lines of control. Especially lines at the top and the bottom. Sure, you’ve heard it before that BPM is about the business. But indulge me for a bit. Let‘s say the CIO of a manufacturing company A buys product X because it can help optimize inventory and reduce costs. He gets the software implemented and X nicely fixes not just that bloated inventory but also that big…
#BPM in 2011 – Looking Back and Looking Forward
2010 was a good year for BPM – more firms took to BPM, while many firms already using BPM set off to unlock more value from BPM; most top vendors posted another year of great growth; overall BPM visibility increased significantly and it is gradually becoming less of a concept understood only by few and defined differently by many. What most purists and proponents fundamentally think and opine on BPM tends to get a little muddled – if I may…
The Challenge of Getting BPM to Deliver
If you follow the BPM market, you would agree that the expectations today from BPM have seen a change from what it was a few years ago. Although the driving concepts and the fundamental promise of BPM may not have changed, they are certainly being better appreciated today and by a wider audience at that. One of the things I cherish most in my role is the opportunity to have conversations with customers and prospects who are thinking about BPM…
Who Is the Boss in Social #BPM – You or your Customer?
How will social BPM affect your customer? The possibilities that Social concepts lend to BPM are interesting. Doug Mow used the the right words – Today’s social media reality makes the customer a very influential source of word of mouth pressure both positive and negative. I think the use of the word Influential is very important to note. There has been much said about how Social Media will impact traditional methods of managing functions that involve customer interactions with the…
Social Media – The Stage is Being Set for #BPM
An article from BNet that I had come across few months ago presented findings from a Nielson survey on how Social Media networks like Facebook, Twitter, LinkedIn etc broke down by age. The data was very interesting because the more active users – comprising of over two thirds of the total number users – came from upwards of 25 years of age. Last week I chanced on a comprehensive report from another of Nielson’s studies that reveals more specific demographic…
BPM Product Design Matters…
Scott just made this seemingly peripheral observation on BPM products in his post about how design is going to matter in BPM this decade and puts forth a rather strong argument in favour of better design. It is peripheral – arguably so, I might add – because to a large extent although design does work in favour of product decisions, it really doesn’t always work as a big plus. Especially when you consider (much as you’d like to believe BPM…
IBM’s Lombardi Acquisition – Will there Be A Shuffle In The BPMS Market!?
The news has really created quite a buzz and almost everyone who is following BPM is excited about this announcement. Why would IBM, an arguably formidable player in the BPM market in its own right, acquire a pure-play BPM product like Lombardi? Lombardi has reported record performance in recent years. Blueprint itself has worked up a good momentum around the cloud offering and has gathered thousands of customers. Compare this with BPM Blueworks that IBM had initiated earlier this year….
IT priorities, Return on Investment from #bpm and the CEO
The recession may have started to ease up, but the pressure on CEOs to get more competitive and drive growth will continue. Alongside that, the need to keep a closer watch on expenditure is likely to also continue for sometime. This is particularly true about IT investments – something that took quite a big hit in 2009. According to Gartner, IT spending is forecast to a 5.2% decrease from 2008 spending of $3.4 trillion and is expected to return to…
Google Wave and BPM
SAP’s Gravity demo is indicative of what is likely to happen to collaborative activities in process discovery. Not that no one has thought of it before – most every BPM vendor offering a cloud version has already introduced feature elements of social networking. Lombardi BluePrint for example allows multiple process stakeholders to participate in process discovery and consolidates each change to the process – be it insertion of a comment, change in a workstep attribute, addition of a performer, etc….
IBM Software Universe 09
Registrations for the IBM Software Universe event organized annually have been announced. The event will be held at the Renaissance Convention Centre, Mumbai on November 4th and 5th. Software Universe is a buzzing two day affair filled with talks, presentations, demos and industry sessions. The sessions in the 2008 event were organized into various industry tracks – Manufacturing, Retail, BFSI, Telecom, and Media & Entertainment. These and two additional tracks covering IT services and General Business, were covered on Day…