When you set off on a process transformation initiative, it is intrinsically about where you want to go and how you want to be, how differently you want to do things – it is about to-be, the target state.
It is about the Future.
News, Views & Reviews on Digital Process Automation, BPM, Performance Management & IT industry trends
When you set off on a process transformation initiative, it is intrinsically about where you want to go and how you want to be, how differently you want to do things – it is about to-be, the target state.
It is about the Future.
When you are an enterprise spending top dollar on software products, you like to be assured that you are betting on products that satisfy a fairly logical and predictable check-list that assess the vendors products on maturity, stability, cost effectiveness, ability to deliver to the need and so on. For decades these have really been at the core of buyer expectations that software vendors have tried to talk to. And in a sense, most vendors have traditionally also built and…
One of the pet peeves for the fanatical BPM believers among us has been the gap between what outcomes of BPM initiatives could be if done right, versus what it seems to be on the ground. We (the fanatics, that is) have been looking at that gap and discussing and debating why BPM benefits seem so elusive, why customers find it so challenging to do all the right things in order to ensure great benefits and so on. But…