Challenging the Status Quo….

Categories: BPM, Business, Change Management, CRM
Challenging the Status Quo….
Tweet Updated and republished. Craig Reid posted a great write-up about customer on-boarding this week that I think is a good read covering some of the usual issues plaguing the old customer on-boarding process. Tweet

Challenging the Status Quo.

Categories: BPM, Business, Change Management, IT Industry
Challenging the Status Quo.
Tweet   Craig Reid posted a great write-up about customer on-boarding this week that I think is a good read covering some of the usual issues plaguing the old customer on-boarding process. Tweet

Leverage BPM to Kill the Silos. In Your Mind.

Categories: BPM, CRM, IT Industry
Leverage BPM to Kill the Silos. In Your Mind.
Tweet   Even as the enterprise IT landscape evolved over the past decades, markets, economy, and technology forces have affected key considerations that dominate and influence annual IT budgets. The nature and the unique mix of these forces, in any given year, have correspondingly triggered a rather unique set of influencers shaping IT budgets. We […]

BPM Case Studies – The good, the bad and the good in the bad…

Categories: BPM, Business, IT Industry
BPM Case Studies – The good, the bad and the good in the bad…
Tweet When, during a vendor presentation, the PowerPoint section separator mentions ‘Key Case Studies’ or something like that, you do one Tweet

The Case For A Jack Of All Trades, Master Of One. (Or More)

Categories: BPM, Business, Humor, IT Industry, Markets
The Case For A Jack Of All Trades, Master Of One. (Or More)
Tweet   When a good friend and I exchanged a few tweets back and forth the other day, it began like the usual exchange of views over news items that the #bpm timeline throws up once in a frequent while. But the ‘twonversation’ with my twitter counterpart – a venerable thinker in technology, particularly BPM […]

Ok, That’s Enough. Let’s Now Do Some Real BPM.

Categories: BPM, Business, IT Industry
Ok, That’s Enough. Let’s Now Do Some Real BPM.
Tweet   All this Business Process Management talk is getting boring. And clichéd. Blogs. Forums. Communities. White papers. Analyst calls. Product vendor presentations. Webinars. Analyst events. One-on-one meetings. Gardens. Roof tops. Tweet

Categories: asides
Tweet Very thought provoking question on the ebizQ forum today: “What is the biggest barrier to companies starting a BPM project?” Tweet

#BPM Agility, Change, Breakfast, Lunch & Dinner

Categories: BPM, Business, IT Industry
#BPM Agility, Change, Breakfast, Lunch & Dinner
Tweet I think there is a need for this thing called Agility in your organization. You agree? You do? OK. I had a feeling you would. It is a burning need, no? Third degree, even. Now let me ask you this. Of all those people in your organization – CXOs, Business users, process owners, compliance […]

Enable, Empower, Improve, Unlock: Your #bpm Mantra!

Categories: BPM, Business, IT Industry
Enable, Empower, Improve, Unlock: Your #bpm Mantra!
Tweet BPM should be about exercising and asserting your firms business priorities,  along its lines of control. Especially lines at the top and the bottom. Tweet

The Challenge of Getting BPM to Deliver

Categories: BPM, Business, Markets
The Challenge of Getting BPM to Deliver
Tweet If you follow the BPM market, you would agree that the expectations today from BPM have seen a change from what it was a few years ago. Tweet

IT priorities, Return on Investment from #bpm and the CEO

Categories: BPM, Business, IT Industry, Performance Management
IT priorities, Return on Investment from #bpm and the CEO
Tweet The recession may have started to ease up, but the pressure on CEOs to get more competitive and drive growth will continue. Alongside that, the need to keep a closer watch on expenditure is likely to also continue for sometime. This is particularly true about IT investments – something that took quite a big […]

Recentcomments

    • Sebastiraj: Another fantastic piece from you Jai. Connecting many...
    • Gagan Saxena: Great screenplay for a true, real-world story (or...
    • Rummuser: In my time we called it Change Management with exactly...
    • Harsimran: Good one.. Please share some links of the failure...
    • Shep Hyken: No matter how nice people are, if the process they are...
    • Jo Richardson: Jai, great to spend some time with you too –...
    • Felix: Wow.Thoroughly enjoyed this post!
    • Taran Soodan: This is a great article about the importance of the...

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