Flinching faces, heart-burns and BPM initiatives

Categories: BPM, Change Management, Humor, IT Industry
Flinching faces, heart-burns and BPM initiatives
Tweet   When the gunshot is fired at the start of the Olympic final of a 100m dash,    8 world-class sprinters on the block will leap towards their dream of Olympic glory. All 8 equally skilled, each one equally trained, equally driven, all of them with the same hunger to win. Each one committed to […]

Challenging the Status Quo….

Categories: BPM, Business, Change Management, CRM
Challenging the Status Quo….
Tweet Updated and republished. Craig Reid posted a great write-up about customer on-boarding this week that I think is a good read covering some of the usual issues plaguing the old customer on-boarding process. Tweet

Challenging the Status Quo.

Categories: BPM, Business, Change Management, IT Industry
Challenging the Status Quo.
Tweet   Craig Reid posted a great write-up about customer on-boarding this week that I think is a good read covering some of the usual issues plaguing the old customer on-boarding process. Tweet

Leverage BPM to Kill the Silos. In Your Mind.

Categories: BPM, CRM, IT Industry
Leverage BPM to Kill the Silos. In Your Mind.
Tweet   Even as the enterprise IT landscape evolved over the past decades, markets, economy, and technology forces have affected key considerations that dominate and influence annual IT budgets. The nature and the unique mix of these forces, in any given year, have correspondingly triggered a rather unique set of influencers shaping IT budgets. We […]

BPM Case Studies – The good, the bad and the good in the bad…

Categories: BPM, Business, IT Industry
BPM Case Studies – The good, the bad and the good in the bad…
Tweet When, during a vendor presentation, the PowerPoint section separator mentions ‘Key Case Studies’ or something like that, you do one Tweet

Agility is not ONLY a Software Feature….

Categories: BPM, IT Industry
Agility is not ONLY a Software Feature….
Tweet   One of the recurring themes in product demos in the recent past is that all too familiar spiel about being “technology for business”. To be sure, this T for B angle is a really good thing and all that. But it’s a problem when vendors lay that out freely and happily without having […]

Ok, That’s Enough. Let’s Now Do Some Real BPM.

Categories: BPM, Business, IT Industry
Ok, That’s Enough. Let’s Now Do Some Real BPM.
Tweet   All this Business Process Management talk is getting boring. And clichéd. Blogs. Forums. Communities. White papers. Analyst calls. Product vendor presentations. Webinars. Analyst events. One-on-one meetings. Gardens. Roof tops. Tweet

Categories: asides
Tweet Very thought provoking question on the ebizQ forum today: “What is the biggest barrier to companies starting a BPM project?” Tweet

#BPM Agility, Change, Breakfast, Lunch & Dinner

Categories: BPM, Business, IT Industry
#BPM Agility, Change, Breakfast, Lunch & Dinner
Tweet I think there is a need for this thing called Agility in your organization. You agree? You do? OK. I had a feeling you would. It is a burning need, no? Third degree, even. Now let me ask you this. Of all those people in your organization – CXOs, Business users, process owners, compliance […]

A Reality Check on Agility and BPM

Categories: BPM, Business, IT Industry
A Reality Check on Agility and BPM
Tweet   So, that BPM product demo excited you? The vendor demonstration of agile features may well have made your mouth water. You now think your investment in BPM licenses will make your firm agile. Tweet

Enable, Empower, Improve, Unlock: Your #bpm Mantra!

Categories: BPM, Business, IT Industry
Enable, Empower, Improve, Unlock: Your #bpm Mantra!
Tweet BPM should be about exercising and asserting your firms business priorities,  along its lines of control. Especially lines at the top and the bottom. Tweet

The Challenge of Getting BPM to Deliver

Categories: BPM, Business, Markets
The Challenge of Getting BPM to Deliver
Tweet If you follow the BPM market, you would agree that the expectations today from BPM have seen a change from what it was a few years ago. Tweet

Recentcomments

    • Sebastiraj: Another fantastic piece from you Jai. Connecting many...
    • Gagan Saxena: Great screenplay for a true, real-world story (or...
    • Rummuser: In my time we called it Change Management with exactly...
    • Harsimran: Good one.. Please share some links of the failure...
    • Shep Hyken: No matter how nice people are, if the process they are...
    • Jo Richardson: Jai, great to spend some time with you too –...
    • Felix: Wow.Thoroughly enjoyed this post!
    • Taran Soodan: This is a great article about the importance of the...

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