Who Is the Boss in Social #BPM – You or your Customer?

Categories: BPM, Business, CRM, Performance Management
Who Is the Boss in Social #BPM – You or your Customer?
Tweet How will social BPM affect your customer? The possibilities that Social concepts lend to BPM are interesting. Doug Mow used the the right words –

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    • Jaret: This post is fantastic, Great to visit here, Excellent work...
    • Patrick Lujan: Then again, one can always strive to be a...
    • LOMBARDI BPM: The Lombardi IBM is the process of successfully...
    • Sebastiraj: Another fantastic piece from you Jai. Connecting many...
    • Gagan Saxena: Great screenplay for a true, real-world story (or...
    • Rummuser: In my time we called it Change Management with exactly...
    • Harsimran: Good one.. Please share some links of the failure...
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