Posts tagged Gartner

Time to Get Cracking With BPM

A little more than a fortnight ago, I had bounced a few thoughts about how BPM should not merely be about automation but should instead be about unlocking competitive advantage. I had taken an example of two firms in a quest for competitive advantage implementing packaged software; and discussed whether  they would find a definitive edge over each other even if they both choose the same software products. If they both got on the BPM bus, there could in fact…

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