Digital initiatives, when handled like traditional IT projects, will not succeed in winning over customers and battling competition.
[ Nov 20, 16 ]
'Digital' means different things to different people. But it is really a response to the dramatic change in customer behavior and expectation that we have seen in recent times - and about aligning everything your organization does to align beneficially to those behaviours and expectations.
[ Apr 19, 16 ]
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