Challenging the Status Quo….

Categories: BPM, Business, Change Management, CRM
Challenging the Status Quo….
Tweet Updated and republished. Craig Reid posted a great write-up about customer on-boarding this week that I think is a good read covering some of the usual issues plaguing the old customer on-boarding process.
[ Dec 30, 13 ] ( 0 )
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Challenging the Status Quo.

Categories: BPM, Business, Change Management, IT Industry
Challenging the Status Quo.
Tweet   Craig Reid posted a great write-up about customer on-boarding this week that I think is a good read covering some of the usual issues plaguing the old customer on-boarding process.
[ Dec 19, 13 ] ( 0 )
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The Case For A Jack Of All Trades, Master Of One. (Or More)

Categories: BPM, Business, Humor, IT Industry, Markets
The Case For A Jack Of All Trades, Master Of One. (Or More)
Tweet   When a good friend and I exchanged a few tweets back and forth the other day, it began like the usual exchange of views over news items that the #bpm timeline throws up once in a frequent while. But the ‘twonversation’ with my twitter counterpart – a venerable thinker in technology, particularly BPM […]
[ Sep 8, 13 ] ( 2 )
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Prospects don’t care about your sales process. Maybe you shouldn’t either…

Categories: Business, IT Industry
Prospects don’t care about your sales process. Maybe you shouldn’t either…
Tweet   One of my friends thinks ‘Sales’ is about talking. Another friend I follow on Twitter thinks it is about ‘convincing’ the customer. I wince every time I hear someone characterize an engaging, fluent, fast talking, bloke as ‘sales material’.
[ May 29, 13 ] ( 1 )
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Recentcomments

    • Jaret: This post is fantastic, Great to visit here, Excellent work...
    • Patrick Lujan: Then again, one can always strive to be a...
    • LOMBARDI BPM: The Lombardi IBM is the process of successfully...
    • Sebastiraj: Another fantastic piece from you Jai. Connecting many...
    • Gagan Saxena: Great screenplay for a true, real-world story (or...
    • Rummuser: In my time we called it Change Management with exactly...
    • Harsimran: Good one.. Please share some links of the failure...
    • Shep Hyken: No matter how nice people are, if the process they are...

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