A Waste Or A Necessary Evil?

Categories: BPM, Business, CRM, IT Industry
A Waste Or A Necessary Evil?
There is an exercise common to IT service companies that is so very critical that its importance can never be over-emphasised. It brings together the best effort of people from different departments, different roles, different levels and can make a big difference to the course an organization takes.
[ Sep 17, 08 ] ( 1 )
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    • Chris Taylor: JV, great post and an ongoing painpoint for most of...
    • Faun deHenry: JV — Thought provoking post! Successfully...
    • Sibbie: I wanted to use the rss-Feed but feed site shows me some...
    • Tina: Well written JV! Surely brings out the most important...
    • Jaisundar: Jeanne, this is an excellent article – thanks a...
    • Jaisundar: Hi Kim, Thanks for sharing your reactions. It is great...
    • Jeanne Strepacki: Earlier this year, Forrester completed an...
    • Kim Malseed: Hi Jaisundar, I thought this post was very...

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