Posts tagged Nicholas Carr

Enable, Empower, Improve, Unlock: Your #bpm Mantra!

BPM should be about exercising and asserting your firms business priorities,  along its lines of control. Especially lines at the top and the bottom. Sure, you’ve heard it before that BPM is about the business. But indulge me for a bit. Let‘s say the CIO of a manufacturing company A buys product X because it can help optimize inventory and reduce costs. He gets the software implemented and X nicely fixes not just that bloated inventory but also that big…

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The Corrosion of Competitive Advantage

Tom Felt much like Jonathon Livingston Seagull. He was surrounded by men wearing black hats, and they all smiled the same way, nodded the same way, shook hands the same way and made deals the same way. They ran on the same fuel and acted on the same thoughts. Tom knew he could be different. And in being different he could be better. And so one day he threw his black hat out and wore a blue hat. Life changed…

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