I read Neil Ward-Dutton’s post yesterday and burst out laughing. No, don’t get me wrong it is a great post, but the reason for my reaction was that it reminded me of this video I will share with you in just a moment. Neil’s point is so true. The post talks about the scepticism creeping in to the value promised by BPM, because if there is so much tom-tom about what it can do, where are the droves of exhilarated…