Great Customer Service: Sometimes it is YOU

Categories: BPM, Business, CRM
Great Customer Service: Sometimes it is YOU
Tweet   Last week work beamed me to Chennai in Southern India, a city where I was born and had also spent a large part of my childhood. Work has taken me to Chennai often and I am usually booked at a hotel that is not far from where I lived as a kid. The hotel […]
[ Mar 6, 13 ] ( 2 )
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    • Patrick Lujan: Then again, one can always strive to be a...
    • LOMBARDI BPM: The Lombardi IBM is the process of successfully...
    • Sebastiraj: Another fantastic piece from you Jai. Connecting many...
    • Gagan Saxena: Great screenplay for a true, real-world story (or...
    • Rummuser: In my time we called it Change Management with exactly...
    • Harsimran: Good one.. Please share some links of the failure...
    • Shep Hyken: No matter how nice people are, if the process they are...
    • Jo Richardson: Jai, great to spend some time with you too –...

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