Many BPM product vendors have announced impressive results and as Scott Francis mentions in this post, BPM companies have really started to crow about their growth despite the recession.
While there’s a wee bit of understandable scepticism about the validity of those claims, they do tie-in to market outlook from months ago predicting a higher investment in technologies such as BPM that will help organizations minimise cost and improve efficiency.
Jim Sinur in this insightful post titled Is BPM becoming Viral, says he does observe an increased use of BPM. Jim poses a question that has been nagging my mind in the recent past – considering that the heightened interest in BPM is coming from a compulsion to cut costs and improve efficiency, is this wave a phase? Would the interest in BPM wane as the recession eases out?
Jim presents two possible scenarios – a ‘pro’ view that suggests that BPM will sustain in the long run, and a ‘con’ view that suggests that BPM is experienceing a temporary lift phase.
The fact that cost compulsions certainly contribute to increased interest in BPM is probably validated by the release of cloud versions by many BPM vendors – And cloud BPM certainly stands more for a lower cost proposition than many of the other benefits of BPM. Of course, one can interpret it differently by saying, for most organizations it is indeed the other benefits of BPM that are important, but because of stringent budgets, the cloud option may be compelling since it offers a cheaper entry point alternative.
I have come across organizations that were close to investing in licensed BPMS before budget constraints made them hit the ‘pause’ button. Given the fact that they understood and appreciated the need to hold back expenditure, they were also pretty charged on the benefits a BPMS initiative could bring to the organization – and cost was not really the primary benefit they were looking for. While some of them did toy with lower-cost alternatives like open-source and cloud these are the organizations are likely to invest in BPMS when the economy recovers and budgets get back to normal – and they add strength to the ‘pro’ point of view.
The ‘con’ Jim mentions in his post may be a hard line of thinking for BPM believers to deal with. But, as he says, BPM will sustain.
What’s your take?