Posts tagged Competitive advantage from IT

Time to Get Cracking With BPM

A little more than a fortnight ago, I had bounced a few thoughts about how BPM should not merely be about automation but should instead be about unlocking competitive advantage. I had taken an example of two firms in a quest for competitive advantage implementing packaged software; and discussed whether  they would find a definitive edge over each other even if they both choose the same software products. If they both got on the BPM bus, there could in fact…

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The Corrosion of Competitive Advantage

Tom Felt much like Jonathon Livingston Seagull. He was surrounded by men wearing black hats, and they all smiled the same way, nodded the same way, shook hands the same way and made deals the same way. They ran on the same fuel and acted on the same thoughts. Tom knew he could be different. And in being different he could be better. And so one day he threw his black hat out and wore a blue hat. Life changed…

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