Organizational change in any form, evokes much the same feeling you have when you are on a diving board looking down at the cold water below. Although you know it will all be fine in under 20 seconds after you’ve left the board, for the 20 seconds before that actually happens though, you display emotions that seem to suggest you are about to confront a most dreadful event. The thing is, that hesitation, that sense of apprehension, is not…
Posts tagged Change Management; BPM Change Management; BPM
Last week I’d written on how having a well thought-out change mgt program is critical for BPM success. As a first step, a BPM program has to overcome what I’d like to call BPM Inertia. Defn. of Inertia from Physics – The tendency of a body to preserve its state of rest or of uniform motion, unless acted upon by an external force. BPM Inertia therefore, could be defined as the tendency of a person, group or community in an…
#BPM and Change Management – Time to Tie The Knot?
Call it culture, resistance to change, fear, politics or just old fashioned pig-headedness, but BPM initiatives are seldom without change issues and internal friction of some kind. And as we see BPM adoption increasing, there is increasing proof of the existence of such a thing called BPM Inertia. And it compromises the degree of BPM success. It seems to me that almost any firm running a BPM initiative acknowledges the need for change management at the beginning, but not…