A little more than a fortnight ago, I had bounced a few thoughts about how BPM should not merely be about automation but should instead be about unlocking competitive advantage. I had taken an example of two firms in a quest for competitive advantage implementing packaged software; and discussed whether they would find a definitive edge over each other even if they both choose the same software products. If they both got on the BPM bus, there could in fact…
Posts tagged BPM in 2011
#BPM in 2011 – Looking Back and Looking Forward
2010 was a good year for BPM – more firms took to BPM, while many firms already using BPM set off to unlock more value from BPM; most top vendors posted another year of great growth; overall BPM visibility increased significantly and it is gradually becoming less of a concept understood only by few and defined differently by many. What most purists and proponents fundamentally think and opine on BPM tends to get a little muddled – if I may…