Very thought provoking question on the ebizQ forum today: “What is the biggest barrier to companies starting a BPM project?”
Quite a few interesting responses. My post, was this, IMHO: “ The biggest barrier is really not technology, vendor, product, SI or that consultant or anything else outside the firm. They could become barriers, yes and they well might. But that’s really not your biggest problem.
The biggest barrier is not acknowledging the fact that the biggest barrier could be something other than technology, vendor, product, SI or that consultant or anything else outside the firm.”
But really, some of the best BPM projects have failed because of this particular problem. With BPM it is so very important that two hands come together to clap – both the external enablers (vendors, product specialists, SIs, consultants and all of that) and your internal enablers (process owners, users, IT teams, Management, etc.) .
Just one hand cant pull off a clap.