Comments on: The Corrosion of Competitive Advantage

By: Enable, Empower, Improve, Unlock: Your #bpm Mantra! | Bouncing Thoughts

Enable, Empower, Improve, Unlock: Your #bpm Mantra! | Bouncing Thoughts — Wed, 12 Jan 2011 20:12:28 +0000

[...] had written a sort of a parody to discuss this sometime back, titled “The Corrosion Of Competitive Advantage”, inspired by an HBR article by Andrew McCafe and Erik Brynjolfsson titled Investing In the IT [...]

By: Customer Support, How Can We Help You? | Bouncing Thoughts

Customer Support, How Can We Help You? | Bouncing Thoughts — Sat, 11 Jul 2009 03:57:49 +0000

[...] we had discussed in one of my earlier posts(Click:The Corrotion of Competitive Advantage), all these technologies are available equally to all players. But, obviously the same technologies [...]

By: Customer Support, How Can We Help You? « Winning Bread

Customer Support, How Can We Help You? « Winning Bread — Wed, 15 Oct 2008 08:33:06 +0000

By: Jaisundar

Jaisundar — Fri, 08 Aug 2008 11:10:18 +0000

@neha: Thanks for taking the time to read!
Am curious to know how you, coming from the consulting world, look at this from the inside. How does your customer perceive you/your company ….and then, most interesting to know would be the reverse situation: how an IT buyer sees a consulting company delivering conventional IT solutions.

@Patrick: yes, that sounds like a good start – through such a partnership you have the capability and yet retain your core competence – something Jagan has mentioned as important

@Jagan:Thats true about the wave – especially considering all the Indian providers put together cater to only about 4% of the overall IT market in the US. I think you hit the nail on the head when you say that we do not know how to tread that overlap. I think we feel as awkward as a non-scot would when he wears a skirt. Patricks idea of combining forces with a consulting company seems right in that line of arguement.
And thanks for visiting this blog!

By: Jagan

Jagan — Fri, 08 Aug 2008 09:03:14 +0000

Sundar, “Wow” ……either a) I did not know you write as well or b) my competencies are fast dwindling marauded and vindicted by the strife for success of our so called “people centric” IT firms. It could all be mutually exlcusive too.

Interesting but I believe that our IT is still riding on a wave where people do not know what to do – either with or without it i.e IT might add value but might not a whole lot.

The whiff of Java that I would like the Indian cos take would be probably stepping into the business and redressing the drivers – this way the pipleline is just the conduit like it should be in the first place. Spends should be linked to performance and returns and this would definitely take the people and the IT orgs a great “byte” forward.

The thinking HAT is what the clients want its suppliers to wear but not always and this is the line that we do not know how to tread…….its the same like playing the game of golf with the boss …..should I putt or miss……….

By: Patrick

Patrick — Mon, 04 Aug 2008 16:23:06 +0000

That was an interesting one. The challenge is that Indian software companies except a handful lack the consulting depth to be considered by companies for a role such as the one proposed by you.

They will have to either invest in building those capabilities which takes a while. They can alternatively rely on building relationships with business consulting companies to represent them in such an endeavor.