Comments on: The Corrosion of Competitive Advantage

By: Customer Support, How Can We Help You? | Bouncing Thoughts

Customer Support, How Can We Help You? | Bouncing Thoughts — Sat, 11 Jul 2009 03:57:49 +0000

[...] we had discussed in one of my earlier posts(Click:The Corrotion of Competitive Advantage), all these technologies are available equally to all players. But, obviously the same technologies [...]

By: Customer Support, How Can We Help You? « Winning Bread

Customer Support, How Can We Help You? « Winning Bread — Wed, 15 Oct 2008 08:33:06 +0000

By: Jaisundar

Jaisundar — Fri, 08 Aug 2008 11:10:18 +0000

@neha: Thanks for taking the time to read!
Am curious to know how you, coming from the consulting world, look at this from the inside. How does your customer perceive you/your company ….and then, most interesting to know would be the reverse situation: how an IT buyer sees a consulting company delivering conventional IT solutions.

@Patrick: yes, that sounds like a good start – through such a partnership you have the capability and yet retain your core competence – something Jagan has mentioned as important

@Jagan:Thats true about the wave – especially considering all the Indian providers put together cater to only about 4% of the overall IT market in the US. I think you hit the nail on the head when you say that we do not know how to tread that overlap. I think we feel as awkward as a non-scot would when he wears a skirt. Patricks idea of combining forces with a consulting company seems right in that line of arguement.
And thanks for visiting this blog!